FAQs
Return Policy
What is your return policy?
We want you to be completely satisfied with your WILDLANCE gear.
- 30-Day Returns: Available for all orders shipped within the U.S. (within 30 days of delivery).
- Return Shipping: Customers are responsible for arranging the return and covering all associated costs.
How can I return my product?
To start a return, please email us directly at wildlanceknife@gmail.com
To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
When will I receive my refund?
Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your original method of payment within [5-7] business days.
Shipping & Delivery
How long will it take to receive my order?
- Domestic (USA): Please allow 7–10 business days for your package to arrive.
- International: Delivery typically takes between 20-35 days. Please note that international shipments may require additional time depending on your destination.
How can I track my package?
We'll email your tracking number as soon as your order ships. You can also check your status by logging into your WILDLANCE account.
Which carriers do you use?
We partner with all major national carriers and local courier services to ensure reliable delivery.
Payment
What payment methods are accepted?
We accept Visa, MasterCard, American Express and PayPal.